FAQ

(1) Products

What brand of shirts do you print on?

We use soft and cuddly shirts from Next Level. Here are the specifications:
  • 4.3-ounce, 100% combed cotton (preshrunk)
  • "Fitted" (a bit longer and slimmer than average)
  • *Heather Grey is 90/10 cotton/poly blend

What size shirt should I order?

Refer to the sizing chart.

UnisexSMLXL2XLBody Width19"20-1/2"22"24"26"Body Length28"29"30"31"32"

 

Ladies XSSMLXL2XLBody Width15-1/4"16-1/4"17-1/4"18-1/4"19-3/4"21-1/4"Body Length24-3/4"25-3/8"26"26-5/8"27-1/4"27-7/8"

Note that some of the above sizes may only available upon request.

Will my shirt shrink in the wash?

Our shirts are advertised as pre-shrunk, but just to be safe, you should wash in cold water and dry in using the low heat setting on your dryer.

Do colors fade?

Fabric colors do not fade, but colored t-shirts should be washed seperately from whites. The design ink will outlast the shirt fabric.

Who designs the Wear Viral T-Shirts

Wear Viral is owned and operated by me! Michael Holmes! I come up with all the concepts, design them, and then produce them in cotton.

Isn’t this design copyrighted?

We claim “fair use” for all derivative artwork produced by Wear Viral. All artwork is highly transformative and uses an insubstantial amount of the original work. Many of the works are also consider “parody” as they comment on the original work, and thus is protected by the first ammendment. However, if you are a copyright holder, you may choose to use the contact page to discuss a specific design, pleaese send a message in the contact page.

How are the shirts printed?

Shirts are printed digitally on a Kornit Printer which produces sharp quality print that will outlast the fabric on the shirt. Digital prints also allow for a wider range of colors and effects for your eyes to enjoy. Most of the shirts we print have a “double layer” of ink. This looks and feels like a traditional screen print with plastisol inks.

(2) Online Shop

I made a mistake in my order!

Contact us as soon as possible and we can cancel your order and give you a refund before we ship. You can usually cancel an order within the first 12-24 hours. Otherwise, you will incur a shipping cost to send it back.

What forms of payment do you accept?

We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments. All transactions are done through paypal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

No. Because we use digital printing, costs do not go down if we print more.

SATISFACTION GUARANTEE: Return policy?

Refunds for reasonable disatisfaction or defects can be issued up to 30 days after ordering. You may keep the shirt, no returns are required. Refunds do not include shipping charge unless shirt is deemed "defective." Defective shirts must include a picture of the defect in the request. To request an refund please contact us

How do I check the status of my Order?

You can request a status check using the contact form. To confirm your identity, please include your order number or your name, email, and shipping address. It can take up to 1-2 business days to receive a reply.

I bought this tee last week and now it's on sale.

Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund. You can subscribe to our e-mail newsletter or follow us on Facebook to be notified when items go on sale.

Can you ship my package as a gift?

No. We can only deliver in regular shipping containers.

I forgot to use my coupon!

We are sorry but we can not apply a coupon to an already existing order.

Why was I charged sales tax?

Wear Viral operates from California, so if you live there, you would be charged 9.5% sales tax.

Why are you not replying to my emails?

It usually takes 1-2 days business days to answer. Make sure you check your spam box.

(3) Shipping

How long will delivery of my order take?

Domestic orders are typically delivered within 6-10 business days. Your ord

How much does shipping cost?

Domestic shipping is a $5 for one tee. If you ship multiple tees, $1.25 for every additinal tee. You can also get free shipping on orders of $50 or more with coupon code "SHIP50"

Do you ship internationally?

No we hope to offer international shippinv very soon.

How long does it take to ship?

It takes 3-7 days. We print fresh shirts when you order so you may have to add another 1-3 days of processing. Although this makes for a slightly slower delivery,  we never run out of your favorite shirts and we can add new designs more quickly without worrying about inventory.

(4) More Questions

Do you have any affiliates?

We do not currently have an affiliate program but please check out our links to other sites.

If you have further questions, please feel free to contact us